Once an order is placed, we are unable to cancel or edit changes to the order.

Can I cancel, edit or add anything to my order?

If you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order with the corrrect Shipping address

Can I change my shipping address?

To apply a promo or discount code, proceed to checkout and enter your code in the [Promo Code'] field. Click ['Apply'] to see your new total before finalizing your order. In most cases only one code can be used per order.

To apply a promo or discount code, proceed to checkout and enter your code in the [Promo Code&apos;] field. Click [&apos;Apply&apos;] to see your new total before finalizing your order. In most cases only one code can be used per order.

How do I apply promo/discount codes?

You will receive a shipping confirmation email with tracking details once the order has shipped. You can also use the track order functionality in our FAQs and Chat. Simply sign-in with the email you used to purchase your order. Note this will only w

<p>You will receive a shipping confirmation email with tracking details once the order has shipped. You can also use the track order functionality in our FAQs and Chat. Simply sign-in with the email you used to purchase your order. Note this will only work if you purchased from our site.</p>

How Do I Track My Order?

Yes, we do. We offer discounts for Military and First Responder personnel through GovX. Look for the GovX logo at checkout.

<p>Yes, we do. We offer discounts for Military and First Responder personnel through GovX. Look for the GovX logo at checkout.&#xA0;</p>

Do you offer Military or First Responder discounts?

Click here to start a chat with our Customer Experience team

Click here to start complete a contact form for our Customer Experience team

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Order FAQs

How do I wash my rain suit?